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加州隐私政策

上次更新时间:2020年6月30日

本加利福尼亚州隐私权声明自2020年1月1日起生效。

This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the information contained in the Privacy Statement of 地毯医生, LLC, including its subsidiaries (Rug Doctor Limited and Easy-Way Ltd.) and licensees (collectively, “Rug Doctor”),并且仅适用于访问者,用户和其他居住在加利福尼亚州(“consumers” or “you”)。我们采用此通知以符合2018年《加州消费者隐私法》(“CCPA”) and other California privacy laws. Any terms defined in the 注册会计师 have the same meaning when used in this notice.

您对我们的隐私事项

在Rug Doctor,LLC(包括其子公司(Rug Doctor Limited和Easy-Way Ltd.))和被许可人(以下简称““Rug Doctor”),我们尊重并致力于在我们业务的各个方面保护您的隐私,我们希望您能花些时间阅读本《加利福尼亚州居民隐私政策》,其中解释了我们从您那里收集的个人信息以及我们如何使用和披露该信息。“Personal information”是标识您身份或使某人能够与您联系的任何信息,其中可能包括您的姓名,电子邮件地址,电话号码以及与此类信息相关的其他非公开信息。它不包括来自政府记录的公开可用信息,已取消标识或汇总的消费者信息,汇总信息,匿名信息或任何其他非个人可识别信息,CCPA排除的信息’的范围,例如1996年的《健康保险可移植性和责任法案》(HIPPA)和《加利福尼亚医学信息保密法》(CMIA)或临床试验日期所涵盖的健康或医学信息,或某些特定领域的隐私法所涵盖的个人信息,包括《公平信用报告法》(FRCA),《格拉姆-里奇-比利法案》(GLBA)或《加利福尼亚金融信息隐私法》(FIPA)以及《驾驶员》’1994年的《隐私保护法》。 

我们收集或追踪的信息:

地毯医生 collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of 个人信息 from 消费者 within the last twelve (12) months:

描述 例子

商业信息

记录购买,获取或考虑的产品,或其他购买或消费历史或趋势,产品使用信息(即:过滤器寿命,刷辊寿命,运行时间,配方用法,设备状态,错误等)的记录。

地理位置数据

总体地理位置(出于提供区域服务/语言的目的。)

身份标识

真实姓名,邮政地址,唯一的个人标识符,在线标识符,Internet协议地址(在后端登录,未使用配置文件存储),电子邮件地址,帐户名,其他类似的标识符,设备标识符(即:序列号,mac地址,IP地址)

Inferences drawn from other 个人信息

反映一个人的个人资料’的偏好,倾向,行为,态度和习惯(根据演示,忠诚度)。

互联网或其他类似的网络活动

浏览历史,搜索历史,有关消费者的信息’与网站,应用程序或广告的互动。

个人信息 categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))

姓名,签名,社会安全号码,身体特征或描述,地址,电话号码,护照号码,驾驶员’的执照或州身分证号码,保险单号,学历,工作,工作经历,银行帐号,信用卡号,借记卡号或任何其他财务信息,医疗信息或健康保险信息。

受加利福尼亚或联邦法律保护的分类特征

年龄(40岁或40岁以上),性别,教育程度,预计的家庭收入,财富得分,消费者家庭ID,单亲父母,孩子,子女数量,有子女的情况,居家年长者,宠物爱好者或所有者,房主,居住类型,居留时间,房屋中值,房屋市场价值(通过第三方数据附加和自我报告的答案)。

感官数据

脏水箱,地图数据,地板类型,客户服务电话录音。

We obtain the categories of 个人信息 listed above from the following categories of sources:

  • Directly from 您 . For example, 您 may give us 您 r 个人信息 by filling in forms, products 您 purchase, or by corresponding with us by mail, phone, fax, email or in-person.
  • Indirectly from 您 . For example, from observing 您 r actions on our websites (www.rugdoctor.com, etc.).
  • 来自与我们互动并与我们执行的服务相关的第三方。
  • 分析和参与服务提供商。

个人信息的使用

We may use or disclose the 个人信息 we collect for one or more of the following business purposes:

  • To fulfill or meet the reason 您 provided the information. For example, if 您 share 您 r name and contact information to troubleshoot a product, we will use that 个人信息 to respond to 您 r inquiry. If 您 provide 您 r 个人信息 to purchase a product or service, we will use that information to process 您 r payment and facilitate delivery. We may also save 您 r information to facilitate new product orders or process returns.
  • 提供,支持,个性化和开发我们的网站,产品和服务。
  • To create, maintain, customize, and secure any of 您 r accounts with us.
  • To process 您 r requests, purchases, transactions, and payments and prevent transactional fraud.
  • To provide 您 with support and to respond to 您 r inquiries, including to investigate and address 您 r concerns and monitor and improve our responses.
  • To personalize 您 r website experience and to deliver content and product and service offerings relevant to 您 r interests, including targeted offers and ads through our websites, third-party sites, and via email or text message (with 您 r consent, where required by law).
  • 为了帮助维护我们的网站,产品和服务,数据库以及其他技术资产和业务的安全性和完整性。
  • 用于测试,研究,分析和产品开发,包括开发和改进我们的网站,产品和服务。
  • To provide 您 with information, products or services that 您 request from us.
  • To provide 您 with email alerts and other notices concerning our products or services, or events or news, that may be of interest to 您 .
  • To carry out our obligations and enforce our rights arising from any contracts entered into between 您 and us, including for billing and collections.
  • As described to 您 when collecting 您 r 个人信息 or as otherwise set forth in the 注册会计师.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which 个人信息 held by us is among the assets transferred.

We will not collect additional categories of 个人信息 or use the 个人信息 we collected for materially different, unrelated, or incompatible purposes without providing 您 notice.

分享个人信息

We may disclose 您 r 个人信息 to a third party for a business purpose. When we disclose 个人信息 for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that 个人信息 confidential and not use it for any purpose except performing the contract.

In the preceding twelve (12) months, we have disclosed the following categories of 个人信息 for a business purpose:

  • California Customer Records 个人信息 categories
  • 商业信息
  • 身份标识
  • Inferences drawn from other 个人信息
  • 受加利福尼亚或联邦法律保护的分类特征

We disclose 您 r 个人信息 for a business purpose to the following categories of third parties:

  • 服务供应商。
  • Third parties in connection with products or services we provide to 您 .

In the preceding twelve (12) months, we have not sold any 个人信息.

您的权利和选择

Under California Civil Code Section 1798.83, if 您 are a California resident and 地毯医生 has an established business relationship with 您 , 您 may have the right to request information from 地毯医生, free of charge, regarding the manner in which 地毯医生 shares certain categories of Personal Information with third parties for their direct marketing purposes (if any). Alternatively, at our election, 地毯医生 may provide 您 with a cost-free means to choose not to have 您 r information shared. The 注册会计师 provides 消费者 (California residents) with specific rights regarding their 个人信息. This section describes 您 r 注册会计师 rights and explains how to exercise those rights.

知情权

You have the right to request that we disclose certain information to 您 about our collection and use of 您 r 个人信息 over the past 12 months. If 您 are a California resident and 您 have questions about our practices with respect to sharing Personal Information with third parties for their direct marking purposes and 您 r ability to exercise choice, please send 您 r request to 地毯医生’的指定电子邮件地址 [email protected] 。您也可以通过访问以下网站在线请求此信息 www.lbhfbk.icu ,或致信至:

地毯医生, LLC

ATTN:数据隐私小组/法律部门
西普莱诺公园路2201号
套房100
普莱诺,TX 75075

你必须把声明“您的加利福尼亚隐私权” in the subject field of 您 r email or in the address line or 您 r envelope. You must include 您 r name, street address, city, state, and ZIP code. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.

要求权

The 注册会计师 affords California resident 消费者 with certain rights pertaining to their 个人信息.

You have the right to request that we disclose certain information to 您 about our collection and use of 您 r 个人信息 over the past 12 months. Once we receive and confirm 您 r verifiable consumer request, we will disclose to 您 :

We disclose 您 r 个人信息 for a business purpose to the following categories of third parties:

  • The categories of 个人信息 we collected about 您 .
  • The categories of sources for the 个人信息 we collected about 您 .
  • Our business or commercial purpose for collecting or selling that 个人信息.
  • The categories of third parties with whom we share that 个人信息.
  • The specific pieces of 个人信息 we collected about 您 (also called a data portability request).
  • If we sold or disclosed 您 r 个人信息 for a business purpose, two separate lists disclosing:
    • sales, identifying the 个人信息 categories that each category of recipient purchased; and
    • disclosures for a business purpose, identifying the 个人信息 categories that each category of recipient obtained.

删除权

The 注册会计师 also provides a right to request that we delete any of 您 r Personal Information that we have collected from 您 and retained, and for us to direct service providers to do the same, with certain exceptions as set forth in the 注册会计师. Note that 您 may also delete certain Personal Information 您 have provided to us through 您 r online account.

Once we receive and confirm 您 r verifiable consumer request, we will delete (and direct our service providers to delete) 您 r 个人信息 from our records, unless an exception applies.

处理删除请求时,我们可能会删除一些信息,并且可能会取消识别某些信息(当我们取消识别信息时,我们会实施禁止重新识别的技术保护措施和业务流程,这些业务流程应防止误发布de-识别的信息,并且不会尝试重新识别该信息)。

We may deny 您 r deletion request if retaining the information is necessary for us or our service providers to:

  1. Complete the transaction for which we collected the 个人信息, provide a good or service that 您 requested, take actions reasonably anticipated within the context of our ongoing business relationship with 您 , or otherwise perform our contract with 您 .
  2. 检测安全事件,防范恶意,欺骗,欺诈或非法活动,或起诉应对此类活动负责的人。
  3. 调试产品以识别和修复损害现有预期功能的错误。
  4. 行使言论自由,确保另一位消费者行使其言论自由权,或行使法律规定的另一项权利。
  5. 遵守《加州电子通讯隐私法》(刑法典)§ 1546 seq.).
  6. 当信息公开时,为了遵守公共利益,从事公共或经同行评审的科学,历史或统计研究,并遵守所有其他适用的道德和隐私法’删除可能会导致无法进行或严重损害研究’s achievement, if 您 previously provided informed consent.
  7. Enable solely internal uses that are reasonably aligned with consumer expectations based on 您 r relationship with us.
  8. 遵守法律义务。
  9. Make other internal and lawful uses of that information that are compatible with the context in which 您 provided it.
  10. 验证任何购买的机器或工具的保修。

行使访问权限,数据可移植性和删除权

要行使上述访问,数据可移植性和删除权,请通过以下任一方式向我们提交可验证的消费者请求:

地毯医生, LLC

ATTN:数据隐私小组/法律部门
西普莱诺公园路2201号
套房100
普莱诺,TX 75075

Only 您 or a person registered with the California Secretary of State that 您 authorize to act on 您 r behalf, may make a verifiable consumer request related to 您 r 个人信息. You may also make a verifiable consumer request on behalf of 您 r minor child.

您只能在12个月内两次提出可验证的消费者访问或数据可移植性请求。我们将在12个月内免费提供多达两(2)次所请求的信息,但是请注意,如果我们收到毫无根据,过多或重复的请求,我们可以选择拒绝该请求。还请注意,我们将不会保留我们通常不会保留常规商业惯例的信息。

可验证的消费者请求必须:

  • 包括声明“您的加利福尼亚隐私权” in the subject field of 您 r email or in the address line or 您 r envelope. You must include 您 r name, street address, city, state, and ZIP code
  • Provide sufficient information that allows us to reasonably verify 您 are the person about whom we collected 个人信息 or an authorized representative.
  • 例如:
    • If 您 provide an email address for verification, we may send a verification email to the address 您 provided for confirmation;
    • If 您 provide only a phone number for verification, we may call the number provided and ask 您 to confirm additional data that we have on file for verification.
    • If 您 provide only a mailing address, we may send 您 a letter at the address 您 provided providing information on how to contact our response team for verification.
  • Describe 您 r request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
  • Include 您 r name, email address, phone number, the title of 您 r last rental transaction, and the last 4 digits of the credit card used.
  • In order to have us provide specific pieces of information, we will require a signed declaration under penalty of perjury that 您 are the consumer whose Personal Information is the subject of the request.

We cannot respond to 您 r request or provide 您 with 个人信息 if we cannot verify 您 r identity or authority to make the request and confirm the 个人信息 relates to 您 . Making a verifiable consumer request does not require 您 to create an account with us. We will only use 个人信息 provided in a verifiable consumer request to verify the requestor’发出请求的身份或权限。

响应时间和格式

我们会尽一切努力在收到可验证的消费者要求后45天内作出回应。如果我们需要更多时间(最多90天),我们将在最初的45天请求期内书面通知您原因和延长期限。我们提供的任何披露仅涵盖可验证的消费者要求之前的12个月’的收据。我们提供的回复还将说明我们无法遵守要求的原因(如果有)。对于数据可移植性请求,我们将选择一种格式,以提供易于使用的个人信息,并应允许您无障碍地将信息从一个实体传输到另一实体。

We do not charge a fee to process or respond to 您 r verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell 您 why we made that decision and provide 您 with a cost estimate before completing 您 r request.

For any and all requests related to 您 r inquiry, 您 must include the statement “您的加利福尼亚隐私权” in the subject field of 您 r email or in the address line or 您 r envelope. You must include 您 r name, street address, city, state, and ZIP code. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.

行使消费者的非歧视权’S PRIVACY RIGHTS

California 消费者 have the right to not receive discriminatory treatment for exercising 注册会计师 rights. We will not discriminate against 您 for exercising 您 r 注册会计师 rights. Unless permitted by the 注册会计师, we will not:

  • Deny 您 goods or services.
  • Charge 您 different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide 您 a different level or quality of goods or services.
  • Suggest that 您 may receive a different price or rate for goods or services or a different level or quality of goods or services.

但是,我们可能会为您提供CCPA允许的某些财务激励措施,这些激励措施可能会导致价格,费率或质量水平有所不同。参加经济激励计划需要您事先选择同意,您可以随时将其撤销。我们提供的任何CCPA允许的经济激励措施都将合理地与您的个人信息相关’s的价值基于几个因素,包括:(a)此类信息的收集和使用的平均值; (b)收集和使用此类信息产生的收入; (c)收集和保留此类信息产生的利润;和/或(d)真诚使用的任何其他实用且合理可靠的计算方法。当邀请您参加财务奖励计划时,优惠将包含描述该计划的书面条款’s material aspects.

更改我们的隐私声明

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify 您 by email or through a notice on our website 家 page.

联系信息

If 您 have any questions or comments about this notice, our Privacy Statement, the ways in which we collect and use 您 r 个人信息, 您 r choices and rights regarding such use, or wish to exercise 您 r rights under California law, please do not hesitate to contact us at:

电话:  1-800-784-3628
网站:   www.lbhfbk.icu
电子邮件:   [email protected]

邮寄地址:
地毯医生, LLC

ATTN:数据隐私小组/法律部门
西普莱诺公园路2201号
套房100
普莱诺,TX 75075